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The following pages contain detailed licensing information related to V-= Ray:
For all of our products, we typically support compatibility with the cur= rent and past three versions of each host application. For example, V-Ray N= ext for 3ds Max supports 3ds Max 2020, as well as the previous 3ds Max vers= ions 2019, 2018 and 2017. Only the newest version of V-Ray will be updated = to be compatible with new versions of the host application.
Throughout the year, between major releases, we typically release Softwa= re Updates and Hotfixes. While both are free, Updates containing new featur= es and improvements are made available only for the latest version of V-Ray= . Hotfixes, which consist of bug fixes only, may be made available for prev= ious versions as well.
Hotfixes for older versions of V-Ray are only released when an essential= fix is required for an issue that occurred after the release of the softwa= re. An example of this would be if a host application or an operating syste= m update causes a critical error in V-Ray.
Chaos provides support and technical assistance to clients for the curre= nt and one previous V-Ray major versions. For example, if the current shipp= ing V-Ray version is NEXT, Chaos will support and assist users of V-Ray Nex= t and V-Ray 3.x. You can also find community support for all current and pr= evious versions of our software in the Chaos forum. Keep in mind that somet= imes the only way to resolve an issue in a previous version of our software= is to upgrade to the latest version.