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  • Products – view and manage your subscriptions, expired products, cloud credits, and downloads.
  • Licensing – view your active licenses and details such as quantity, expiry date and availability status.
  • Organization * – admins can invite users to their organization and allocate or revoke licenses.
  • Billing – view, filter or download all of your invoices, pay outstanding balance, and update billing information.
  • Learning – find links to useful learning resources for your products.
  • Account – update your personal information and view or copy your customer number.
  • Support – opens the Chaos Help Center.


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 * The Organization menu is visible to Admin accounts only. By default, any active commercial Chaos Account is an Organization, and the account owner is an Administrator.

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  • View product offering
  • Change seat quantity
  • Enable or disable auto-renewalCancel or reactivate a subscription
  • View activation and expiration dates
  • Copy License Key (For versions older than 4.1)
  • View payment details

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Modify the seat quantity and click Add in order to confirm the order placement. The price for the new seats will be prorated according to the remaining days until the next renewal date.

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Cancel or Reactivate a Subscription

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Selecting the Disable auto-renewal option Cancel Subscription option will turn off the automatic renewal of your subscription.

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Disable auto-renewal


You can still Enable auto-renewal of reactivate your subscription within the active license period. The billing upon renewal will be handled automatically.

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The subscription can be modified up to 1 day before the upcoming Auto-renewal can be disabled until 30 days (annual subscriptions) or 7 days (monthly subscriptions) prior to the upcoming renewal date. If the subscription renews within the next 30/7 days, the disable button will not be available anymore. It is possible to enable the subscription until 1 day prior to the renewal date.


Expired Products

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You can view all servers your license is active on under the License Servers sub-tab. You also have the option to activate a license server using an activation request file or to borrow licenses for offline use.




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Borrowing a license reserves one of your floating licenses, making it unavailable to other license servers until you return it.

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If you would like to update your existing payment method, click Change.



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The entered payment method will be saved on your account and used for any unpaid invoices and future renewals of all active subscriptions.

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