This page provides information on how to manage licenses through the My Chaos portal.

Overview

My Chaos portal is available to all Chaos users.

This Self-Service Portal guide serves Administrators who can manage multiple users in the system.

For a list of available actions, see below.


User Management Actions


Admin's user management guide for actions accessible from MyChaos.

Bulk User Management Actions


Admin's user management guide for actions performed in bulk, accessible from MyChaos.

Cloud Credits Management


Administrators and Owners can manage the Chaos Cloud credits and distribute them amongst users in the Organization. 

Terms

Organization — Any active commercial Chaos Account is, by default, an Organization, and the account owner is an Administrator. One active commercial account can have only one Organization. There are two roles within an Organization - Administrator and users.

Trial, beta, alpha, PLE, Student, and Educator license owners do not have the Organization tab active by default. See the Organizational setup section for instructions on how to activate the Organization functions for such accounts.

Administrator —The user who has the rights to purchase and operate with licenses and cloud credits. At the moment, there can be only one administrator per SSP organization. An administrator can:

  • create an organizational structure with one Administrator and many users (more information below)
  • add/remove users
  • assign/revoke/reassign licenses to/from users
  • enable/disable users' unlimited access to the organizational cloud credit pool
  • set/edit/disable cloud credit quotas to users


User — The Administrator can add users to the Organization. Users can have personal licenses and use those as well as any provided by the organization simultaneously, for example, a personal V-Ray for Rhino license and an organizational V-Ray for 3ds Max. This role can be used for students with previously purchased personal EDU licenses or freelancers. For Chaos Cloud Credits, users can consume from only one pool at a time - access to the organizational Chaos Cloud Credits can be enabled only if a user does not have active (vs expired/consumed) personal credits and vice versa. Users can be added to an Organization even if they already have personal licenses, cloud credits, beta, or trial products. Users can:

  • Use both assigned organizational and personal licenses
  • Use personal Chaos Cloud Credits
  • Use organizational Chaos Cloud Credits if they have no active personal Chaos Cloud Credits.
  • Purchase licenses for personal use while part of the organization
  • Purchase Chaos Cloud Credits for personal use if no organizational credits are assigned
  • Apply and use beta and trial products and Chaos Cloud Credits if no organizational ones are already allocated to them

Cloud Credits pool  — Also called an organizational pool. The credits are added to the organizational pool on each purchase of Cloud credits that the Administrator has made. The pool shows the available organizational credits.

Cloud Credit quota — A mechanism for Administrators to control the consumption of Chaos Cloud credits. The quantity of Cloud credits assigned with a quota is not explicitly dedicated to any user. Users cannot consume their allocated quota entirely if the organizational pool is exhausted or has fewer credits than the assigned quota.


Organizational Setup

If you have an active commercial Chaos Account, the Organization tab is available to you automatically; you don't need to set up anything. 

If you are using a trial, beta, alpha, PLE, Student, or Educator license, follow these steps:

  1. To set up an SSP organization, the customer must appoint a company account Administrator and provide their customer number. The administrator can find the customer number by logging into https://my.chaos.com and navigating to the Account tab.
  2. After confirmation, the Administrator of the company account will be set up, and they can log into https://my.chaos.com and navigate to the Organization tab.