To purchase a subscription seat of anima® ALL for the first time, go to the anima® product on the Chaos website and select your preferred subscription plan:

After the selected plan is added to your cart, the right side of the website will display the cart's products. The total price is calculated depending on the plan selected and on the quantity specified, which can be modified directly if needed, and all the prices will instantly adapt to it. Then, you just need to follow 3 easy steps to complete the purchase.

Finally, on step 3, you can select the payment method you want to use, and proceed to complete the purchase:

Once the purchase is completed, you will find your products in the MyChaos portal, under the section Products > Active products:

After the first purchase, the information provided will be stored in your account and re-used on next purchases to make the process quicker and easier for you. If you want to modify it in the future, you can do it also in the MyChaos portal, at the section Billing > Billing information.

Then, you can click on the link Manage devices to go directly to your subscription admin panel on the AXYZ website:

Now, let's assume that we have already purchased that 1 seats for a month and, a few days later, we realize that we need more people working with anima® at the same time, so we decide to add 3 more seats to our subscription get a total of 4 seats.

So, we go to MyChaos portal, under the section Products > Active products and click on the + Add seats link:

In the Add seats dialog, you can set the desired number of extra seats that should be added, which is 3 in our example.

Also, we get a preview of the total price that will be billed for the renewal, which in this example would be the next month:

And the new 3 seats will be visible and active for the same subscription period:

By default, after a new purchase is made, the auto-renewal option is enabled to make it easier for the user to continue using the service without interruptions.

This option can be disabled anytime, but keep in mind that any change in the subscription will be taken into account for the current period if it is made 14 days before renewal for monthly plans or 30 days before renewal for yearly ones.

To disable the auto-renewal you can follow the steps described below:

• Go to MyChaos portal, under the section Products > Active products and click on the Disable auto renewal link as shown below:

• Then confirm your choice in the Confirmation dialog that appears:

• And, finally, complete the quick survey to let us understand the reason behind your decision and help us to keep improving our products.

Once the survey is done, the auto-renewal option will appear as disabled, and the number of remaining days of service will be shown:

The auto-renewal is enabled automatically after the first purchase, so you don't need to enable it manually.

However, if you have manually disabled it before, you can re-enable it again by following the steps described below:

• Go to MyChaos portal, under the section Products > Active products and click on the Enable auto-renewal link as shown below:

• Then confirm your choice in the Confirmation dialog that appears:

• And finally, you will get the following confirmation message: