Activate License Keys

Enscape versions prior to 4.1 will continue working with your existing license keys as long as your existing subscription is active. Your Enscape Account window may show limited information in the licensing tab, though. 

To activate an Enscape License Key, whether Fixed Seat or Floating, open the Enscape Account window via the Enscape ribbon in the CAD you’ve installed Enscape for. Then, click the Licenses button.

This will then open the window which shows the License Details. The following shows the details available in the license window and the button to enter a license key.

Click on the Enter License Key button which will open the window where your License Key can be entered. When copying your License Key, make sure to copy the full License Key and make sure that there are no additional spaces or letters copied. We recommend you paste using the Paste from Clipboard option.

Then click on Apply License to activate the license.

If the activation is successful, the notification will state: Thank you for using Enscape! You can then click on the OK button to close that window.

The User Account (Sign in) button, as highlighted in the following screenshot, is only for use with the User Management feature that you will find documented here.

If you are using a Floating License and receive a message stating you have exceeded the number of seats, this can be caused either by there being no seat available (Enscape is open on another machine on your network) or because you are unable to connect to our Licensing server to confirm the License Key. If you have problems connecting to the Enscape Licensing server, then you may need to add proxy server information or add exceptions to your Firewall. To do that, please refer to this article.

Please note that when there is no seat available on a Floating License, all core features of Enscape are blocked and a notification is displayed, as is also the case when a License Key or a Trial License expires. Core features of Enscape include: the rendering engine itself (Enscape Viewport), Material Library, Material Editor, Asset Library (including the Custom Asset Library), and lastly, Enscape Objects (SketchUp only). In such a case, you will need to wait for a seat to become free, or contact your license administrator if the seat count on a License Key requires increasing.

To remove or deactivate an Enscape License Key, for example when you need to move the license to another machine, open the Enscape Account window via the Enscape ribbon in CAD and click the Licenses button.

Then, click the Remove License Key button, which will unbind the license key from that machine whereby, if the license key is a Floating License Key, activation of the license / seat on another machine will then be possible.

If it’s a Fixed Seat License Key, there will be two buttons available: clicking the Remove License Key button will simply remove the license key on that machine, as is with the Floating License Key.

The other button that will be available is a toggle displaying your license state as License Active. You can click the toggle to change the state to License Inactive and it will simply deactivate the license key but will not remove it. This means you’ll be able to reactivate the license key on the same machine at a later date by clicking this toggle and you won’t have to paste the license key in again.