This page provides information on licensing agreements and copyrights for V-Ray for SketchUp.
Overview
The following pages contain detailed licensing information and copyright information related to V-Ray. For technical information on how to set up your V-Ray license, see the Licensing page.
- End User License Agreement – The license agreement when the user installs V-Ray and the V-Ray License Server.
- V-Ray for SketchUp Studio End User License Agreement – The license agreement of V-Ray for SketchUp Studio.
Product Support Lifecycle Policy
V-Ray for SketchUp supports SketchUp 2019, 2020, 2021 and 2022. Only the newest version of V-Ray is updated to be compatible with new versions of the host application.
Throughout the year, between major releases, we typically release Software Updates and Hotfixes. While both are free, Updates containing new features and improvements are made available only for the latest version of V-Ray. Hotfixes, which consist of bug fixes only, may be made available for previous versions as well.
Hotfixes for older versions of V-Ray are only released when an essential fix is required for an issue that occurred after the release of the software. An example of this would be if a host application or an operating system update causes a critical error in V-Ray.
Chaos provides support and technical assistance to clients for two V-Ray versions - the latest major one and the previous major one. For example, if the current shipping V-Ray version is NEXT (V-Ray 4), Chaos supports and assists users of V-Ray Next and V-Ray 3.x. You can also find support for all current and previous versions of our software in the Chaos forum. Keep in mind that sometimes the only way to resolve an issue in a previous version of our software is to upgrade to the latest version.