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When using a dongle license connected to the License Server you are only able to access the dongle licenses on the machine that the dongle is connected to or from another machine within your local network. You are unable to access dongle licenses over the internet on another machine logged into the License Server outside of your local network.
The V-Ray license server can't find the dongle.
This error message appears when the V-Ray license server cannot find a dongle attached to the machine.
- Make sure the dongle is not plugged in.
- Uninstall the WIBU-KEY driver from the Windows Control Panel.
- Update your USB drivers to the latest version.
- Restart your machine.
- Download and install the latest WIBU-KEY drivers from http://wibu.com/download_user.php.
- Attach the dongle to a different USB port, preferably to USB 2.0. Make sure that Windows recognizes the dongle and doesn't show error messages.
- To verify that dongle is properly installed, go to the Windows Control Panel > System applet. Choose the Hardware tab and then click on the Device manager button. Expand the Universal serial bus controllers list and check for a WIBU-BOX/RU entry there:
If you do not find this entry, try plugging the dongle into a different USB port.
Windows gives an error message when I plug in the dongle or run the license server.
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16. After the installation has finished, plug in the dongle. The New hardware found window will appear and install the new hardware automatically.
When I install or uninstall the WIBU-KEY driver, I get an error.
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I can't update the dongle when double-clicking on the .rtu file
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