Important: Update Your Chaos Licensing by January 28, 2025
To ensure uninterrupted access to your licenses, an essential update is required by January 28, 2025. Failure to update your Chaos licensing will result in the loss of access to your licenses. For detailed instructions, please visit the FAQ Article.

Table of Contents

This page gives details on how to use a USB dongle in conjunction with the online licensing system.


Overview

The licensing system allows you to use seats associated with your Chaos account easily from anywhere you can log into over the Internet. If you also have a USB license dongle attached to your workstation/server, you can utilize those available licenses with the Chaos License Server.


Note that there might be some delays in detecting a dongle when it is plugged in. If, however, a dongle is not recognized at all by the system after plugging it in, try disabling and re-enabling the dongle subsystem.



Updating the Chaos License Server

If you are updating your licensing system from the previous setup to the new online system, no changes are required on the workstation or application side of your software. The online system replaces the existing dongle functionality without any additional steps needed on your part. There is no need to use the Change License Settings application to reconfigure your setup. If you have purchased online licenses, these can be activated for online usage in the new system right away.

The username and password credentials in the Manually Change your license IP tool window are not the same as your online credentials used to log into your account at my.chaos.com and activate the License Server.



Enabling your Dongle Licenses

You can Enable your USB dongle by clicking on the Enable dongle button.



Once your USB dongle is enabled you will be able to see your dongle information.



If you need to upgrade your dongle, please click Upgrade and follow the instructions found on the Dongle Reprogramming page.


When using a dongle license connected to the Chaos License Server you are only able to access the dongle licenses on the machine that the dongle is connected to. You are unable to access dongle licenses over the Internet on another machine logged into the Chaos License Server.


Troubleshooting your Dongle License

If you are having difficulty running your V-Ray license dongle, please see the Troubleshooting page for some common issues.

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