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When using a dongle license connected to the License Server you are only able to access the dongle licenses on the machine that the dongle is connected to or from another machine within your local network. You are unable to access dongle licenses over the internet on another machine logged into the License Server outside of your local network.
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The Operating Systems gives an error message when I plug in the dongle
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If you get one of the following errors when you plug in the dongle or try to run the V-Ray license server, the problem is with a Windows update.
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These errors are caused by the recently added Microsoft Update KB3004394 (added in December 2014 for Windows Root Certificate Program). Affected operating systems are Windows 7 and higher. This update breaks the WIBU-KEY driver.
To fix this problem, you can run Windows Update and update your operating system to the latest version.
Alternatively you can install the Microsoft fix for this issue, available from this page. You will need to download the appropriate package for your particular OS and install it.
After you complete the steps given by Microsoft, follow the instructions below in order to repair your WIBU-KEY driver:
1. Unplug all WIBU-KEY dongles from the PC.
2. Go to Start > Control Panel > Programs and Features and uninstall the WIBU-KEY drivers by double-clicking on WibuKey Setup (WibuKey Remove).
3. Follow the instructions given by the Uninstaller.
4. Open a Windows Explorer window, and in the address bar enter %systemroot%\inf.
5. Find the file wibukeyPCMCIA.inf and delete it.
6. Search for a file named oem*.inf that contains the term WIBU. To do this, enter WIBU in the search bar, and when the search is complete click the File Contents button:
7. The search might take a while, but in the end it should find a file named oem*.inf. Delete that file and the file that has the same name with the extension .pnf. For example, if you found a file named oem123.inf, delete that file and also delete oem123.pnf.
8. In Windows Explorer, in the address bar enter %systemroot%\system32\drivers.
9. Find and delete all WibuKey*.sys files.
10. Click Windows > Start and in the search field type regedit. Run the regedit program found.
11. This will open the Registry Editor. Find and delete the following keys:
In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services if any of the following folders exist, delete them:
WIBUKEY
WibuKey2
WibuKey2_64
In HKEY_LOCAL_MACHINE\SOFTWARE\ find and delete the folder WIBU-SYSTEMS.
12. Restart the computer.
13. After reboot, download the latest driver form the official WIBU Systems site under the WibuKey for Users section. Do not install it before following the next instructions.
14. Ensure that you have administrative rights, and make sure the dongle is NOT plugged in.
15. Now, double-click on the installation file and follow the instructions.
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If your operating system displays error messages when the USB dongle is plugged, you may need to repair your WIBUKEY driver installation.
See the Re-installing the Dongle Drivers page for more details.
I can't update the dongle when double-clicking on the .rtu file
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