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This page gives an outline of how to troubleshoot and report issues with Chaos Vantage.


Overview

 All processes and events executing in Chaos Vantage are exported to the Debug Log.


UI Paths


||Help|| > Open Debug Log

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Vantage_OpenDebugLogMenu


||Status bar|| > Vantage_BottomToobar_Log

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 Vantage_OpenDebugLogButton


Debug Log

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You can see all messages and events in the Debug log. You can apply a filter string to display only the relevant messages.
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Vantage_DebugLog.gif

Issue Reporting Guide

When reporting issues, provide as much information regarding the problem as possible.


Listed below are the files and the required additional information that will be useful:

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  • Steps or a video to reproduce the problem.
  • The log from the Debug log (||Help|| > Open Debug Log), located in %AppData%\Chaos\Vantage.
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For versions prior to Chaos Vantage 2.5, the default location is - %AppData%\Chaos Group\Vantage.

  • Vantage_########_######.dmp located in %temp% (may not exist).
  • Test scene that reproduces the problem.
  • Render settings (from Render tab and/or Render setup dialog).
  • Screenshot(s) of Vantage UI.
  • Screenshot(s) of any other UI that is appropriate for the issue.
  • Hardware and system specs of your workstation.


To report an issue or send scenes and related resources, you can do the following: