This page provides information on how to install and set your Enscape for SketchUp.
Overview
Installing Enscape for the first time should be simple and straightforward. However, for best results we recommend that, before installing Enscape, you should make sure that your CAD software is not open and that you also have the user rights to install software on your Windows operating system. You can then simply open and run the Enscape.exe installer from the location on your machine that it was downloaded to.
If this is not the first time that you have installed Enscape and you have a version of Enscape prior to version 4.0 installed, you have to uninstall that version first. Remembering to move any files you wish to keep to a temporary location before uninstalling. It would also be advised that you reboot the machine before running the version 4.1 installer. The installation programme automatically uninstalls Enscape version 4.0 or higher when a newer installation is performed.
For deployment of Enscape to multiple machines, you should also refer to the Installer Program Options.
At the beginning of the installation you will be prompted to enter the username and password of an admin account even if you are logged in as that admin. This could be a familiar behaviour to other standard installations.
Installing Enscape
When installing Enscape, a wizard will guide you through the various steps of the installation process. To continue, you will be prompted to accept the End-User License Agreement (EULA) as well as the Global Consumer Privacy Policy (GCPP). Click Next once you have read and are ready to continue with the installation.
Language
You will be asked to select a language you want to use Enscape in and you can choose from a list of selected languages. English will be selected by default. If you are ready, you can simply click Install to continue installing.
The language can be changed after installation, if required. The option to do this is found in the Enscape General Settings window under the Preferences options.
Simple Installation
After clicking on the ‘Install‘ button once the language has been selected, the installer will proceed to install Enscape and all its sub features, but only for the currently logged in user.
It will be installed to the default location: C:\Program Files\Enscape
The installer will then run and you should see this in the installer window as shown in the following screenshots. Enscape will identify if a previous version is already installed. That version will automatically be uninstalled first.
Your chosen version of the Enscape plugin would then be installed.
Sign in to your Chaos account to continue with the installation process.
Once signed in to your Chaos account, you will get a confirmation that Enscape is ready.
To further improve your experience with our tools, we kindly ask you here to share some telemetry data about your usage with us. You can change these settings at any time!
You should then be able to open your CAD where you should see Enscape as a top level menu option, or as a Toolbar. If you can not see Enscape in your CAD, then you may need to enable it in the CAD’s workspace. To understand how to do that, please click here.
In case you are rolling back to an Enscape version before 4.0, you must uninstall Enscape manually before rolling back, to avoid issues.
Advanced Installation
You can see the Advanced button becomes available once you accept the license agreement, whereby you will be asked to select the Language. The Advanced button is available only at this point of the installation process and will give you additional options for the Installation Scope. As this option is only available on a fresh installation of Enscape, if you want to access these options again, then you will need to uninstall and reinstall Enscape first.
When you click on Advanced, it will allow you to specify a custom installation location by navigating to the location you want to install Enscape to by clicking the three dots on the right side of the destination path. Once ready, click Next.
In the next window you can specify where your Enscape license should be retrieved from. Choose Local to use licenses directly on your system (Fixed-Seat License or Floating License with a local License Server) or Remote to use a network license (Floating License with a remote License Server).
Local License
If you select Local you directly go on with the installation process by clicking Next.
After clicking Next, you can specify whether to install the plugin for only one specific CAD, multiple CADs, or for all CAD’s.
Your chosen version of the Enscape plugin would then be installed.
Sign in to your Chaos account to continue with the installation process.
Once signed in to your Chaos account, you will get a confirmation that Enscape is ready.
To further impove your experience with our tools, we kindly ask you here to share some telemetry data about your usage with us. You can change these settings at any time!
You should then be able to open your CAD where you should see Enscape as a top level menu option, or as a Toolbar. If you can not see Enscape as an option in your CAD, then you may need to enable it in the CAD’s workspace.
To understand how to do that, please click here.
In case you are rolling back to an Enscape version before 4.0, you must uninstall Enscape manually before rolling back, to avoid issues.
Remote License
If you select Remote you can define your License server(s) before clicking Next.
After clicking Next, you can specify whether to install the plugin for only one specific CAD, multiple CADs, or for all CAD’s.
Your chosen version of the Enscape plugin would then be installed.
After the installation is finished, you will get a confirmation that Enscape is ready.
To further improve your experience with our tools, we kindly ask you here to share some telemetry data about your usage with us. You can change these settings at any time!
You can Sign-in to your Chaos account now or later.
You should then be able to open your CAD where you should see Enscape as a top level menu option, or as a Toolbar. If you cannot see Enscape as an option in your CAD, then you may need to enable it in the CAD’s workspace. To understand how to do that, please click here.
For detailed information on remote licenses, please refer to the article.
In case you are rolling back to an Enscape version before 4.0, you must uninstall Enscape manually before rolling back, to avoid issues.
Installation Error Messages
If you have your CAD open when trying to install, repair, change, or remove Enscape, you should get a warning message telling you which CAD is blocking the install process. It is advised to close all CAD applications before continuing with the installation.
Once installation is complete, restart your operating system to make sure the changes take place.
Remove Enscape
For Windows
To remove Enscape from your machine, you can do that simply by opening up Windows Add or Remove programs feature. Simply open it and find Enscape in the list manually or through the search bar. Click on the application and select Uninstall.
For macOS
To uninstall Enscape from your Mac, go to the install directory (e.g. /Library/Chaos/Enscape/uninstall) and open the Uninstaller.
A dialog will pop up asking you to choose the program you wish to uninstall. Select Enscape and click Uninstall.
This will open the Enscape Uninstaller window. Click Uninstall to continue.
In the next window you will get a confirmation that Enscape has been successfully removed from your machine.
You can click Done to close the window.
To uninstall Enscape from your Mac using Terminal, please follow the steps below:
1) If not still present on your machine, please download our current installer for Mac to your Downloads folder for macOS (standard folder for any downloads)
2) go to Applications -> Utilities and open the “Terminal” application.
3) copy and paste the following into the Terminal window:
cd Downloads
hit Enter on the keyboard to execute.
4) copy and paste the following into the Terminal window, followed by Enter to execute:
hdiutil attach Enscape-4.1.0.2288.dmg -mountpoint ./enscape_mountpoint
a new image will now appear on the Desktop that you can disregard at this time.
In case your dmg has a different name or a different version, please replace it in the command line above.
5) copy and paste the following into the Terminal window, followed by Enter to execute:
./enscape_mountpoint/Enscape\ Installer.app/Contents/MacOS/Enscape.Installer -gui=0 -auto -uninstallApp="Enscape" -log="/Library/Chaos/Enscape/uninstall/install.log"
6) Terminal will ask for your administrator password now. Please enter your password now. Don´t be surprised if the cursor/indicator does not move while you enter the password. Hit enter when the password is complete.
7) The Mac will now execute several steps which takes a short while. Once finished, you should see the line “Automatic uninstallation was successful!” appear in the Terminal window.
8) As a last step copy and paste the following into the Terminal window, followed by Enter to execute:
hdiutil detach ./enscape_mountpoint
This will remove the volume from the Desktop again. Enscape version 4.0 should now be uninstalled.
In case you have installed Enscape in another location, for example in Applications folder and not in the Library folder, please adjust the command in step 5 as follows:
swap
“/Library/Chaos/Enscape/uninstall/install.log”
with
“/Applications/Chaos/Enscape/uninstall/install.log”