Overview
My Chaos portal is available to all Chaos users.
This Self-Service Portal guide serves Administrators who can manage multiple users in the system.
For a list of available actions, see below.
Terms
Organization — Any Chaos Account is, by default, an Organization, and the account owner is an Administrator. One account can have only one organization. There are three user roles within an organization.
Administrator —The user who has the rights to purchase and operate with licenses and cloud credits. At the moment, there can be only one administrator per SSP organization. An administrator can:
- create an organizational structure with one Administrator and many Members or Guests (more information below)
- add/remove Members or Guests
- assign/revoke/reassign licenses to/from Members or Guests
- enable/disable users' unlimited access to the organizational cloud credit pool
- set/edit/disable cloud credit quotas to Members or Guests
Member — The Administrator can add users with Member roles. This role is ideal for companies that don't want employees to use their corporate email addresses to purchase Chaos products. Members can only use licenses or cloud credits allocated by the Administrator. Once added to the Organization, Members cannot place orders through the Chaos online store or reseller using their corporate email. Members can apply for trial and beta products (note that the Administrator cannot revoke trial/beta licenses and re-assign to another Member).
Guest — The Administrator can add users with Guest roles. This role can be used for students with previously purchased personal EDU licenses or freelancers. Guests can have personal licenses and use those as well as any provided by the organization simultaneously, for example, a personal V-Ray for Rhino license and an organizational V-Ray for 3ds Max. For Chaos Cloud Credits, Guests can consume from only one pool at a time - access to the organizational Chaos Cloud Credits can be enabled only if a Guest does not have active (vs expired/consumed) personal credits and vice versa. Guests can be added to an Organization even if they already have personal licenses, cloud credits, beta, or trial products. Guests can:
- Use both assigned organizational and personal licenses
- Use personal Chaos Cloud Credits
- Use organizational Chaos Cloud Credits if they have no active personal Chaos Cloud Credits.
- Purchase licenses for personal use while part of the organization
- Purchase Chaos Cloud Credits for personal use if no organizational credits are assigned
- Apply and use beta and trial products and Chaos Cloud Credits if no organizational ones are already allocated to them
Cloud Credits pool — Also called an organizational pool. The credits are added to the organizational pool on each purchase of Cloud credits that the Administrator has made. The pool shows the available organizational credits.
Cloud Credit quota — A mechanism for Administrators to control the consumption of Chaos Cloud credits. The quantity of Cloud credits assigned with a quota is not explicitly dedicated to any Member or Guest. Users cannot consume their allocated quota entirely if the organizational pool is exhausted or has fewer credits than the assigned quota.
Organizational Setup
Any Chaos Account that has an active commercial license is, by default, an Organization, and the account owner is an Administrator.
For the rest of the accounts:
- To set up an SSP organization, the customer must appoint a company account Administrator and provide their customer number. The administrator can find the customer number by logging into https://my.chaos.com and navigating to the Account tab.
- After confirmation, the Administrator of the company account will be set up, and they can log into https://my.chaos.com and navigate to the Organization tab.
